PLEASE READ THESE TERMS OF SERVICE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS.
"SIMEDIA" is a Limited Liability Company (55/2, of.45, Calea Iesilor street, Chisinau City, Republic of Moldova (MD 2069)) using a trade mark MoldovaRent (below – MoldovaRent Company). MoldovaRent provides an online platform that connects hosts who have accommodations to rent with guests seeking to rent such accommodations (the "Services"), which Services are accessible at www.MoldovaRent.com. By using the Site, you agree to comply with and be legally bound by the terms and conditions of these Terms of Service ("Terms"), whether or not you become a registered user of the Services. These Terms govern your access to and use of the Site,all Collective Content (defined below), and constitute a binding legal agreement between you and MoldovaRent. Please read carefully these Terms. If you do not agree to these Terms, you have no right to obtain information from or otherwise continue using the Site. Failure to use the Site in accordance with these Terms may subject you to civil and criminal penalties.
THE SITE COMPRISES AN ONLINE PLATFORM THROUGH WHICH HOSTS (DEFINED BELOW) MAY CREATE LISTINGS (DEFINED BELOW) FOR ACCOMMODATIONS (DEFINED BELOW) AND GUESTS (DEFINED BELOW) MAY LEARN ABOUT AND BOOK ACCOMMODATIONS DIRECTLY WITH THE HOSTS. YOU UNDERSTAND AND AGREE THAT MoldovaRent IS NOT A PARTY TO ANY AGREEMENTS ENTERED INTO BETWEEN HOSTS AND GUESTS, NOR IS MoldovaRent A REAL ESTATE BROKER, AGENT OR INSURER. MoldovaRent HAS NO CONTROL OVER THE CONDUCT OF HOSTS, GUESTS AND OTHER USERS OF THE SITE OR ANY ACCOMMODATIONS, AND DISCLAIMS ALL LIABILITY IN THIS REGARD TO THE MAXIMUM EXTENT PERMITTED BY LAW.
"MoldovaRent Content" means all Content that MoldovaRent makes available through the Site, including any Content from a third party, but excluding Member Content.
"Booking Request Period" means the time period starting from the time when a booking is requested by a Guest, within which a Host may decide whether to confirm or reject that booking request.
"Collective Content" means Member Content and MoldovaRent Content.
"Content" means text, graphics, images, music, information or other materials.
"Guest" means a Member who requests from a Host a booking of an Accommodation via the Site, or a Member who stays at an Accommodation and is not the Host for such Accommodation.
"Host" means a Member who creates a Listing via the Site.
"Listing" means an Accommodation that is listed by a Host as available for rental via the Site.
"Member" means a person who completes MoldovaRent’s account registration process, including but not limited to Hosts and Guests, as described under "Account Registration" below.
"Member Content" means all Content that a Member posts, uploads, publishes, submits or transmits to be made available through the Site.
YOU ACKNOWLEDGE AND AGREE THAT, BY ACCESSING OR USING THE SITE, APPLICATION OR SERVICES OR BY DOWNLOADING OR POSTING ANY CONTENT FROM OR ON THE SITE, YOU ARE INDICATING THAT YOU HAVE READ, AND THAT YOU UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SITE. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SITE, OR COLLECTIVE CONTENT.
If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, "you" and "your" will refer and apply to that company or other legal entity.
MoldovaRent reserves the right, at its sole discretion, to modify the Site or to modify these Terms, at any time and without prior notice. If we modify these Terms, we will post the modification on the Site If the modified Terms are not acceptable to you, your only recourse is to cease using the Site.
The Site is intended solely for persons who are 18 or older. Any access to or use of the Site by anyone under 18 is expressly prohibited. By accessing or using the Site you represent and warrant that you are 18 or older.
How the Site Works
The Site can be used to facilitate the listing and booking of residential and other properties ("Accommodations"). Such Accommodations are included in Listings on the Site by Hosts. You may view Listings as an unregistered visitor to the Site; however, if you wish to book an Accommodation or create a Listing, you must first register to create an MoldovaRent Account (defined below).As stated above, MoldovaRent makes available an online platform or marketplace with related technology for Guests and Hosts to meet online and arrange for bookings of Accommodations directly with each other. MoldovaRent is not an owner or operator of properties, including, but not limited to, hotel rooms, motel rooms, other lodgings or Accommodations, nor is it a provider of properties, including, but not limited to, hotel rooms, motel rooms, other lodgings or Accommodations and MoldovaRent does not own, sell, resell, furnish, provide, rent, re-rent, manage and/or control properties, including, but not limited to, hotel rooms, motel rooms, other lodgings or Accommodations or transportation or travel services.
In order to access certain features of the Site, and to book an Accommodation or create a Listing, you must register to create an account ("MoldovaRent Account") and become a Member. You may register to join the Services directly via the Site or as described in this section.
We will create your MoldovaRent Account and your MoldovaRent Account profile page for your use of the Site based upon the personal information you provide to us. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. MoldovaRent reserves the right to suspend or terminate your MoldovaRent Account and your access to the Site in case of your violation of these Terms or if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete. You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your MoldovaRent Account, whether or not you have authorized such activities or actions. You will immediately notify MoldovaRent of any unauthorized use of your MoldovaRent Account.
As a Member, you may create Listings. To create a Listing, you will be asked a variety of questions about the Accommodation to be listed, including, but not limited to, the location, capacity, size, features, and availability of the Accommodation and pricing and related rules and financial terms. In order to be featured in Listings via the Site, all Accommodations must have valid physical addresses. Listings will be made publicly available via the Site after validation of zour content data. Other Members will be able to book your Accommodation via the Site based upon the information provided in your Listing. You understand and agree that once a Guest requests a booking of your Accommodation, you may not request the Guest to pay a higher price than in the booking request.You acknowledge and agree that you are responsible for any and all Listings you post. Accordingly, you represent and warrant that any Listing you post and the booking of, or a Guest's stay at, an Accommodation in a Listing you post will not breach any agreements you have entered into with any third parties, such as homeowners association, condominium, lease or rental agreements, and will be in compliance with all applicable laws (such as zoning laws and laws governing rentals of residential and other properties), Tax requirements, and rules and regulations that may apply to any Accommodation included in a Listing you post (including having all required permits, licenses and registrations), and not conflict with the rights of third parties. Please note that MoldovaRent assumes no responsibility for a Host’s compliance with any agreements with or duties to third parties, applicable laws, rules and regulations. MoldovaRent reserves the right, at any time and without prior notice, to remove or disable access to any Listing for any reason, including Listings that MoldovaRent, in its sole discretion, considers to be objectionable for any reason, in violation of these Terms, or otherwise harmful to the Site. If you are a Host, you understand and agree that MoldovaRent does not act as an insurer or as your contracting agent. If a Guest requests a booking of your Accommodation and stays at your Accommodation, any agreement you enter into with such Guest is between you and the Guest and MoldovaRent is not a party thereto.
Members are required by these Terms to provide accurate information, and although MoldovaRent may undertake additional checks and processes designed to help verify or check the identities or backgrounds of users, we do not make any representations about, confirm, or endorse any Member or the Member’s purported identity or background.
We therefore recommend that you always exercise due diligence and care when deciding whether to stay with a Host or to accept a booking request from a Guest, or to have any other interaction with any other Member.
By using the Site, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other Members or other third parties will be limited to a claim against the particular Members or other third parties who caused you harm. You agree not to attempt to impose liability on or seek any legal remedy from MoldovaRent with respect to such actions or omissions. Accordingly, we encourage you to communicate directly with other Members on the Site and Services regarding any bookings or Listings made by you.
"Accommodation Fees" means the amounts that are due and payable by a Guest in exchange for that Guest’s stay in an Accommodation. The Host alone, and not MoldovaRent, determines these amounts. The Host may in his or her sole discretion decide to include in these amounts a cleaning fee or Taxes that the Host determines that he or she has to collect.
"Service Fees" means the fee that MoldovaRent charges a Guest for the use of its online platform, which is calculated as a percentage of the applicable Accommodation Fees. The Guest Fees will be displayed to the Guest when the Guest is asked whether to send a booking request to a Host.
Bookings and Financial Terms for Hosts
If you are a Host and a booking is requested for your Accommodation via the Site, you will be required to either confirm or reject the booking request within the Booking Request Period, otherwise the booking request will be automatically cancelled. When a booking is requested via the Site, we will share with you the first and last name of the Guest who has requested the booking, so that you can view such information before confirming or rejecting the booking request. If you are unable to confirm or decide to reject a booking request within the Booking Request Period, any pre-authorization of such credit card will be released. When you confirm a booking requested by a Guest, MoldovaRent will send you an email confirming such booking. MoldovaRent will collect the Service Fees and the payment for the first day of stay in an Accommodation according to cancellations rules at the time of booking confirmation (i.e. when the Host confirms the booking request). Each Host will make the Accommodation available to the Guest and receive the Accomodation Fee minus the payment for the first day of stay in an Accommodation if cancellations rules were applied, directly from the Guest. Each Host agrees that MoldovaRent may permit the Guest to cancel the booking. In such case, Service Fees and the payment for the first day of stay in an Accommodation according to cancellations rules will not be refunded to the Guest.
Bookings and Financial Terms for Guests
Each Host may individually determine the minimum period for on-line booking for its Listings. Minimum Booking - is the minimum period for which Accomodations can be booked. For example, if the Host has set this value for 3 days, the Guest will not be able to book the Accomodation of this Host for a period less than 3 days.
The site administrator sets the minimum period prior to booking. This limitation applies to all Listings on the site and is equal for 2 days. So, the Guest may book a particular Accomodation for a period not less than 2 days. If Accomodation is booked successfully, the system automatically marks the relevant period as a "busy" in the calendar for this Accomodation.
The Hosts, not MoldovaRent, are solely responsible for honoring any confirmed bookings and making available any Accommodations reserved through the Site. If you, as a Guest, choose to enter into a transaction with a Host for the booking of an Accommodation, you agree and understand that you will be required to enter into an agreement with the Host and you agree to accept any terms, conditions, rules and restrictions associated with such Accommodation imposed by the Host. You acknowledge and agree that you, and not MoldovaRent, will be responsible for performing the obligations of any such agreements, that MoldovaRent is not a party to such agreements, and that, with the exception of payments described in these Thers, MoldovaRent disclaims all liability arising from or related to any such agreements. You acknowledge and agree that, notwithstanding the fact that MoldovaRent is not a party to the agreement between you and the Host, MoldovaRent collects the Service Fees and the payment for the first day of stay in an Accommodation if cancellations rules were applied.
The Total Fees payable to the Host, the Total Fees minus the payment for the first day of stay in an Accommodation if cancellations rules were applied, the payment for the first day of stay in an Accommodation if cancellations rules were applied, and the Service Fees will be displayed to a Guest before the Guest sends a booking request to a Host. As noted above, the Host is required to either confirm or reject the booking request within the Booking Request Period, otherwise the requested booking will be automatically cancelled. If a requested booking is cancelled (i.e. not confirmed by the applicable Host), any pre-authorization of such Guest’s credit card will be released.
You as a Guest agree to pay MoldovaRent the Service Fees and the payment for the first day of stay in an Accommodation if cancellations rules were applied for any booking requested in connection with your MoldovaRent Account if such requested bookings are confirmed by the applicable Host. In order to establish a booking pending the applicable Host’s confirmation of your requested booking, you understand and agree that MoldovaRent reserves the right, in its sole discretion, to obtain a pre-authorization via your credit card for the Service Fees in order to verify your credit card.
Once MoldovaRent receives confirmation of your booking from the applicable Host, MoldovaRent will collect the Service Fees and the payment for the first day of stay in an Accommodation if cancellations rules were applied in accordance with these Terms and the pricing terms set forth in the applicable Listing. Please note that MoldovaRent cannot control any fees that may be charged to a Guest by his or her bank related to MoldovaRent collection of the Service Fees, and MoldovaRent disclaims all liability in this regard.
In connection with your requested booking, you will be asked to provide customary billing information such as name, billing address and credit card information either to MoldovaRent or its third-party payment processor(s). You agree to pay MoldovaRent and the payment for the first day of stay in an Accommodation if cancellations rules were applied for any confirmed bookings made in connection with your MoldovaRent Account in accordance with these Terms by one of the methods described on the Site, e.g. by PayPal or credit card.
You hereby authorize the collection of such amounts by charging the credit card provided as part of requesting the booking via a third-party online payment processor.
Cancellations and Refunds
If, as a Guest, you cancel your requested booking before the requested booking is confirmed by a Host, if, as a Guest, you wish to cancel a confirmed booking made via the Site, either prior to or after arriving at the Accommodation, the Service Fee is non-refundable as and the payment for the first day of stay in an Accommodation according to cancellations rules. If a Host cancels a confirmed booking made via the Site, MoldovaRent will refund the Service Fees and the payment for the first day of stay in an Accommodation if cancellations rules were applied for such booking to the applicable Guest within a commercially reasonable time of the cancellation. If, as a Host, you cancel a confirmed booking, MoldovaRent may apply penalties or consequences to you or your Listing, including publishing an automated review on your Listing indicating that a reservation was cancelled, keeping the calendar for your Listing unavailable or blocked for the dates of the cancelled booking. In certain circumstances, MoldovaRent may decide, in its sole discretion, that it is necessary or desirable to cancel a confirmed booking made via the Site. MoldovaRent may also determine, in its sole discretion, to refund to the Guest part or all of the amounts charged to the Guest. You agree that MoldovaRent and the relevant Guest or Host will not have any liability for such cancellations or refunds.
Payment Processing Errors
We will take steps to rectify any payment processing errors that we become aware of. These steps may include crediting or debiting (as appropriate) the same payment method used for the original payout to or payment by you, so that you end up receiving or paying the correct amount.
Damage to Accommodations
As a Guest, you are responsible for leaving the Accommodation in the condition it was in when you arrived. You acknowledge and agree that, as a Guest, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise provide access to, the Accommodation.
User ConductIn connection with your use of the Site and Collective Content, you may not and you agree that you will not:
MoldovaRent has the right to investigate and prosecute violations of any of the above to the fullest extent of the law. MoldovaRent may access, preserve and disclose any of your information if we are required to do so by law, or if we believe in good faith that it is reasonably necessary to respond to claims asserted against MoldovaRent or to comply with legal process (for example, subpoenas or warrants) protect the rights, property or safety of MoldovaRent, its users, or memebrs of the public . You acknowledge that MoldovaRent has no obligation to monitor your access to or use of the Site or Collective Content or to review or edit any Member Content, but has the right to do so for the purpose of operating and improving the Site (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes), to ensure your compliance with these Terms, to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body, to respond to content that it determines is otherwise objectionable or as set forth in these Terms. MoldovaRent reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that MoldovaRent, at its sole discretion, considers to be objectionable for any reason, in violation of these Terms or otherwise harmful to the Site.
"Personal Information" means information relating to a living individual who is or can be identified either from that information or from that information in conjunction with other information that is in, or is likely to come into, the possession of the Data Controller.
"Data Controller" means MoldovaRent, the company responsible for the use of and processing of Personal Information.
WHAT TYPES OF INFORMATION DOES MoldovaRent GATHER ABOUT ITS USERS?Information that you give us
HOW MoldovaRent USES AND PROCESSES THE INFORMATION THAT YOU PROVIDE OR MAKE AVAILABLEWe use and process Information about you for the following general purposes:
HOW MoldovaRent USES AND PROCESSES USER COMMUNICATIONSWe may review, scan, or analyze your communications with other users exchanged via the Site for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research and customer support purposes. For example, as part of our fraud prevention efforts, the Site may scan and analyze messages to mask contact information and references to other websites. This helps to prevent fraudulent actors from asking Guests to send them money outside of the Site, such as by bank transfer or other money transfer methods. We may also scan, review or analyze messages for research and product development purposes to help make search, booking and user communications more efficient and effective, as well as to debug product offerings. We will not review, scan, or analyze your communications for sending third party marketing messages to you. We will also not sell these reviews or analyses of communications to third parties. We will also use automated methods to carry out these reviews or analyses where reasonably possible. However, from time to time we may have to manually review some communications. By using the Site, you consent that MoldovaRent, in its sole discretion, may review, scan, analyze, and store your communications, whether done manually or through automated means.
WHEN MoldovaRent DISCLOSES OR SHARES PERSONAL INFORMATION, AND TO WHOMYour Personal Information may be disclosed as follows:
We may also publish, disclose and use Aggregated Information and non-personal information for industry analysis, demographic profiling, marketing and advertising, and other business purposes.
HOW TO CHANGE OR DELETE YOUR INFORMATION, OR CANCEL YOUR MoldovaRent ACCOUNT
You may review, update, correct or delete the Personal Information in your MoldovaRent account by logging in to your account. If you would like to cancel your MoldovaRent account entirely, you can do so by logging in to your account. Please also note that any reviews, forum postings and similar materials posted by you may continue to be publicly available on the Site in association with your first name, even after your MoldovaRent account is cancelled.
KEEPING YOUR PERSONAL INFORMATION SECURE
We have implemented reasonable administrative, technical, and physical security measures to protect your Personal Information against the unauthorized access, destruction or alteration of your information. However, no method of transmission over the Internet, and no method of storing electronic information, can be 100% secure. So, we cannot guarantee the absolute security of your transmissions to us and of your Personal Information that we store.
The Site and Collective Content are protected by copyright, trademark, and other laws. You acknowledge and agree that the Site and Collective Content, including all associated intellectual property rights, are the exclusive property of MoldovaRent and its licensors. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Site or Collective Content.
Suspension, Termination and MoldovaRent Account Cancellation
We may, in our discretion and without liability to you, with or without cause, with or without prior notice and at any time, decide to limit, suspend, deactivate or cancel your MoldovaRent Account. If we exercise our discretion under these Terms to do so, any or all of the following can occur with or without prior notice or explanation to you: your MoldovaRent Account will be deactivated or suspended, your password will be disabled, and you will not be able to access the Site, your MoldovaRent Account, your Member Content, or receive assistance from MoldovaRent Customer Service, any pending or accepted future bookings as either Host or Guest will be immediately terminated, we may communicate to your Guests or Hosts that a potential or confirmed booking has been cancelled, we may refund your Guests in full for any and all confirmed reservations, irrespective of preexisting cancellation policies, we may contact your Guests to inform them about potential alternate Accommodations with other Hosts that may be available on the Site, and you will not be entitled to any compensation for reservations or bookings (even if confirmed) that were cancelled as a result of a suspension, deactivation or termination of your MoldovaRent Account. You may cancel your MoldovaRent Account at any time via the "Cancel Account" feature of the Services or by sending an email to email@example.com Please note that if your MoldovaRent Account is cancelled, we do not have an obligation to delete or return to you any Content you have posted to the Site, including, but not limited to, any reviews or Feedback.
You agree to release, defend, indemnify, and hold MoldovaRent directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Site or Collective Content or your violation of these Terms; your Member Content; your interaction with any Member, booking of an Accommodation, or creation of a Listing; the use, condition or rental of an Accommodation by you, including but not limited to any injuries, losses, or damages (compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of a rental, booking or use of a Accommodation.
You and MoldovaRent agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof, or to the use of the Services or use of the Site will be settled by trial.
If you have any questions about these Terms, please contact MoldovaRent at firstname.lastname@example.org